Overview of Telemetry#

Grist development is guided by telemetry: a set of measurements aimed at quantifying aspects of how Grist is used. A self-managed installation of Grist by default does no telemetry. When telemetry is enabled, data about usage is sent to a service maintained by Grist Labs.

Telemetry may be configured by optional environment variables:

  • GRIST_TELEMETRY_LEVEL. This may be off, limited, or full. The default is off. A setting of limited or full results in data being sent to a service operated by Grist Labs. We encourage users to set telemetry to limited so that their usage counts, and guides Grist development. We only recommend a full setting if you have used GRIST_TELEMETRY_URL to redirect telemetry to a service you control. It includes identifiers internal to your installation that we would rather not know.
  • GRIST_TELEMETRY_URL. This controls where telemetry is sent. It defaults to a service operated by Grist Labs. If you are running a large hosted service, you may wish to direct telemetry to a service you control.

Telemetry may also be configured interactively by the owner of a Grist installation, see How do I control telemetry? for details.

The limited setting results in some coarse-grained telemetry. This level is intended for an installation of Grist that has opted in to providing telemetry. The goal is to understand how Grist is used “in the wild” in terms of feature use and resource counts, without sharing any business data or personal identifiable information. See limited telemetry for details of exactly what is sent.

The full setting gives relatively fine-grained telemetry. This level is intended for large hosted services, such as that run by Grist Labs. More information is logged, to facilitate running the service and developing the product. No personal identifiable information is included. Opaque identifiers are included which, on need (for example in a service outage) could be related to personal information through non-telemetric stores. See full telemetry for details of exactly what is sent.